Ac 65 Privacy Policy
Protecting your personal data is our highest priority. This page outlines in detail how ac 65 collects, uses, and safeguards your information.
Last Updated: January 2026
What Data We Collect
When you register on the ac 65 platform, we collect your name, email address, mobile number, date of birth, and residential address. This information is essential for account verification and ensuring secure login. Your national ID or passport details may also be requested to confirm your identity.
For financial transactions, we store your bKash, Nagad, or Rocket account number along with your transaction history. Records of BDT deposits and withdrawals are collected to ensure security and financial integrity. Sensitive payment information is never shared with third parties.
When you use our website or mobile app, device type, operating system, browser version, IP address, and session duration are collected automatically. This technical data is used to improve platform performance and detect unauthorized access. Your betting activity, preferred sports, and session duration are also recorded in our system.
How We Use Your Data
Ac 65 uses your information only for specific, legitimate purposes. Personal data is used directly for account management, identity verification, and secure login. By analyzing your preferences and betting history, we can provide more relevant offers and betting tips.
Your payment information is used to process financial transactions, confirm deposits, and approve withdrawals. Transaction data is monitored to detect fraudulent activity and maintain platform security. Automated alerts are triggered for any suspicious activity, and users are notified promptly.
Data is also used to improve customer service, resolve technical issues, and analyze platform performance. User behavior is analyzed before launching new features to ensure a better experience. User activity is monitored to promote responsible gaming, and restrictions may be applied where necessary.
Cookies & Tracking Technologies
Ac 65 uses cookies to enhance your browsing experience on the website. Cookies are small text files stored on your device that help remember your preferences on future visits. Essential cookies are required to keep login sessions active, save language preferences, and perform security checks.
Analytical cookies help us understand which pages are most visited and where users encounter issues. We use this data to improve the platform's design and performance, though it is never personally identifiable. You can disable cookies at any time through your browser settings, though some features may become limited as a result.
Local storage and session storage technologies are used to retain your temporary preferences and cart data. Mobile applications manage sessions using device identifiers. Third-party tracking scripts are strictly limited, and no behavioral advertising tracking is conducted without your consent.
Data Retention & Security Measures
Ac 65 uses industry-standard encryption technology to protect your data. All data transmissions are secured via SSL/TLS encryption, preventing unauthorized access by third parties. Data stored on our servers is also kept in encrypted form and can only be accessed by authorized personnel.
Data is retained for as long as your account remains active and for any additional period required by legal obligations. Financial transaction records are kept for a minimum of five years after account closure, in line with Bangladesh's financial regulatory guidelines. Personal identification data is securely deleted within three years of account closure.
In the event of a security breach, ac 65 will promptly notify affected users and take immediate steps to limit any damage. Regular security audits and vulnerability assessments are conducted to keep the platform protected at all times. Our security team remains vigilant around the clock and responds quickly to any suspicious activity.
Sharing Data with Third Parties
Ac 65 never sells or rents your personal information to third parties for commercial purposes. However, limited data may be shared with trusted service providers — such as payment processors and identity verification services — that are essential to running the platform. These partners operate under strict confidentiality agreements and may only use the data to deliver their specific services.
Relevant information may be disclosed in response to lawful requests from Bangladeshi law enforcement or regulatory authorities. In such cases, only legally required information is provided, and users are informed to the extent permitted by law. Assisting government investigations into fraud or money laundering falls within our legal responsibilities.
In the event of structural changes to the company, such as a merger or acquisition, user data may be transferred to the new entity, though the current Privacy Policy will remain in effect. Users will be notified in advance of any significant changes. Anonymized and aggregated statistics may be shared for analytical purposes, with no personal identifiers included.
Your Data Rights
Every registered user on ac 65 has full control over their own data. You can view and download your saved personal information at any time from your account settings. If any information appears incorrect or outdated, you can update it directly from the profile section.
If you wish to permanently delete your account and all associated data, you can submit a formal request through the Help Center. Deletion requests will be processed within 30 days of receipt, though certain financial records may be retained for a specified period due to legal obligations. Any pending transactions will be completed even after the data deletion is processed.
You have the right to object to the processing of your data, particularly for marketing or analytical purposes. To opt out of promotional emails or SMS, simply update your communication preferences in your account settings. You can also export your data in a structured format under your data portability rights.
Policy Updates & Contact
Ac 65 may update this Privacy Policy from time to time, particularly in response to new legal requirements or technological changes. Registered users will be notified in advance of any significant changes via email or in-app notification. The effective date of any update will always be clearly displayed at the top of this page.
Continued use of the platform after a policy update will be considered acceptance of the new terms. If any change seems contrary to your interests, you are welcome to contact us before closing your account. We are always ready to listen to user concerns and work toward a resolution.
For any questions, complaints, or data requests regarding this Privacy Policy, please contact us directly. Our dedicated privacy team is committed to responding to all inquiries within business days. You can reach us through the Help Center or by emailing support@ac65.biz — please use this as a postal address, not a clickable link. We provide support in both Bengali and English and operate on Bangladesh Standard Time.
Have more questions?
Find answers to common questions in our FAQ section, or open an account directly and get started with a safe experience.